Return Policy

REFUND POLICY

 

RETURNS & EXCHANGES 
All orders have a 30-day return or exchange period from the date your order is delivered to you so you can rest assured you have plenty of time to decide if your item is exactly what you wanted in terms of size and quality. 
Email us and we will provide you with the nearest warehouse address for returns. 

 We’ve always got your back. So we guarantee every bag to be free from defects in materials and craftsmanship for LIFE! . Sorry, but this doesn’t include damage caused by normal wear and tear, misuse, neglect or unauthorized repair.  

All we ask is that you pay the shipping and handling costs for the replacement.

Lost & Broken Replacements (pay S+H fee only. Can be used up to 1 time per purchase) Coverage for Lost or Broken bags can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same series. 

Email us for a warranty replacement S&H cost.

Support@erucks.com