Return Policy

REFUND POLICY

UPDATE: EXTENDED HOLIDAY RETURN POLICY 

Rest assured, orders placed after November 1 2019 will be eligible for return and exchanges up to January 15 2020 or 30 days, whichever time frame is greater. 

Shop early with confidence knowing any orders placed now will be full covered under our Holiday Return Policy.

RETURNS & EXCHANGES 
All orders have a 30-day return or exchange period from the date your order is delivered to you so you can rest assured you have plenty of time to decide if your item is exactly what you wanted in terms of size and quality. 
Email us and we will provide you with the nearest warehouse address for returns. 

 We’ve always got your back. So we guarantee every bag to be free from defects in materials and craftsmanship for 3 YEARS! from the date of purchase. Sorry, but this doesn’t include damage caused by normal wear and tear, misuse, neglect or unauthorized repair.